VS-2026-10-28-1
Privacy, legal information and complaints · Condiciones en español · Back to booking
The property is for temporary holiday use only. The lead booker must be an adult. Additional or different overnight guests require prior written confirmation and must remain within the licensed capacity. Subletting is prohibited.
Before payment the guest can check dates, occupancy, total price and terms and correct input errors. These must be expressly accepted. A booking becomes final when payment is successfully verified and the website confirms the reservation. Failed or abandoned payment does not confirm a booking. Failure to deliver an email does not cancel an already confirmed agreement.
The full rent plus €150 cleaning and linen is payable at booking. The €300 cash security deposit is separate. Check-in: 16:00–19:00. Check-out: by 10:00, local time in Busot. The lead guest must provide their address and phone number.
The displayed total includes the specified rent, €150 cleaning and linen and only other mandatory charges specified in advance, including applicable taxes. No new mandatory charges are unilaterally added after booking. The €300 cash deposit is separate from the stay price.
At least 60 days before arrival: 100% rent refund. 31–59 days before arrival: 50% rent refund. 30 days or fewer before arrival: no rent refund. The €150 cleaning and linen fee is fully refunded for cancellation before arrival. Deadlines use calendar days between the date cancellation is received and the arrival date, in Europe/Madrid. Cancel through the landlord’s contact email.
Cleaning and linen remain payable for an early departure after occupation. If the property is re-let for all or part of the same period, the net proceeds reduce the cancellation charge for that period to avoid double compensation. Mandatory law and proportionality apply. An established refund due is paid within 14 calendar days through the original payment method, without a separate standard Stripe fee.
Hilary, our keyholder, collects the €300 cash deposit on arrival and returns it at departure after inspection. Only evidenced damage attributable to the guest may be deducted with supporting details. Normal wear and the included standard final cleaning are not charged again.
Changes to dates or guests require written confirmation; price differences are disclosed in advance. If the landlord cannot provide the stay, the guest is informed promptly and amounts for the unprovided stay are refunded. An alternative requires the guest’s agreement. Statutory rights to additional compensation remain; force majeure does not automatically exclude every refund.
No pets. No smoking indoors. The villa is not available for parties or events. Use the property and pool carefully, supervise children appropriately and promptly report damage or defects.
Load the dishwasher. Strip used beds. Collect all used towels. Remove personal belongings. Dispose of leftover food and drinks. Take out the rubbish. Switch off lights. Lock doors. Return the keys.
Hilary provides a receipt for the cash deposit. The guest may respond to deductions and receives an itemised explanation. The deposit is not an automatic penalty or a general limit on liability. Report damage, complaints, defects and unsafe situations promptly. Only evidenced damage attributable to the guest is charged. The landlord does not generally exclude their own statutory liability, intent or gross negligence. Statutory complaint procedures remain available.
Guest registration is handled through Guestadmin and is separate from this agreement. This agreement covers short tourist stays; longer stays need separate terms. Accommodation for fixed holiday dates is exempt from the usual 14-day withdrawal right; agreed cancellation rights remain. Mandatory legal rights and the landlord’s liability remain unaffected.
Arrival outside 16:00–19:00 requires advance agreement. Waste disposal and key return instructions are supplied before arrival. A breach of house rules does not automatically forfeit all payments; measures must be proportionate and lawful. Mandatory Spanish and Valencian operating rules apply. Raise disputes through the contact email first. Applicable law and jurisdiction follow private international law and mandatory consumer protection; no exclusive court is imposed that restricts statutory rights.
Privacy, legal information and complaints · Condiciones en español · Back to booking